Shipping policy

Shipping Policy

Last Updated: July 2026

At Xdovia, we're committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday).
Once your order has been shipped, you will receive a confirmation email with your tracking information.

Estimated Delivery Times

United States

Standard Shipping: 5–10 business days

Canada

Standard Shipping: 7–12 business days

United Kingdom

Standard Shipping: 5–10 business days

Australia & New Zealand

Standard Shipping: 7–15 business days

Europe

Standard Shipping: 5–12 business days

Delivery times are estimates and may vary due to weather, customs clearance, holidays, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

Free Shipping may be available during promotional campaigns or on qualifying orders.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email. Tracking information may take 24–72 hours to update after shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. Xdovia is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact us. We'll work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges, if applicable, are the responsibility of the customer.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging so we can assist you promptly.